Privacy Policy
Effective Date: 15/10/2024
At ISTORAGE SPACE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our self-storage services and interact with our website.
1. Information We Collect
We collect the following types of personal information to provide and improve our services:
- Personal Identification Information:
- Name, address, phone number, and email address when you create an account, reserve a unit, or contact us.
- Payment Information:
- Credit/debit card details or bank account information for billing purposes.
- Identification Documents:
- Government-issued ID (e.g., passport, driver’s license) may be required for rental agreements and payment subscription.
- Usage Information:
- Information about how you interact with our website, such as IP address, browser type, and browsing behavior.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process rental agreements, manage accounts, and provide storage services.
- To send payment reminders, invoices, and updates about your rental.
- To respond to inquiries, requests, and customer service communications.
- To improve our website functionality and enhance your experience.
- To comply with legal and regulatory requirements, such as identity verification.
- To process payment with authorized payment gateways.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
- Service Providers: We may share information with trusted third-party service providers to facilitate payments, provide customer support, or maintain our systems.
- Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to court orders or regulatory authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
4. Data Security
We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:
- Encryption of payment transactions.
- Secure storage of personal data in controlled environments.
- Regular security assessments and updates to our systems.
However, please note that no method of data transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Your Data Rights
You have certain rights regarding your personal data under applicable data protection laws, including:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request that we delete your data, subject to legal or contractual obligations.
- Withdrawal of Consent: Where we rely on consent, you can withdraw it at any time.
To exercise your rights, please contact us at [Contact Email] or [Contact Phone Number].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to enhance user experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect your website experience.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at +6018 9677 223.
